I had a wonderful stay at the Radisson Collection Hotel, Berlin. The location was fantastic, just a stone’s throw from major attractions and public transport. The stunning indoor aquarium was a standout feature that added an element of magic to the lobby. However, I encountered a delay with the complimentary business water that I never received, which was a bit frustrating.
Rooms
9.0
I enjoyed my room with a river view, which was spacious and clean. The comfortable beds and modern amenities made for a great stay, but I noticed some rooms only had views of the aquarium, which could feel a bit exposed.
Service
7.0
The staff were mostly friendly and helpful, especially the bellboy who welcomed us warmly. However, there was a hiccup with the service regarding the delivery of complimentary water which took longer than expected.
Location
10.0
The hotel's central location was perfect, allowing me to walk to nearby attractions like the Brandenburg Gate and the TV tower easily. Access to public transport was a breeze, making exploring Berlin effortless.
Dining
8.0
Breakfast was excellent with a wide variety of choices, and the setting by the lobby added to the experience. However, I found the coffee a bit lacking, which could be improved.
Facilities
9.0
I loved the indoor swimming pool and saunas; my son especially enjoyed the pool. The fitness center was nicely maintained, which made it easy to stay active during my visit.
Harry
United Kingdom,
January
2025
6.4/10
My stay at the Radisson Collection Hotel in Berlin was quite enjoyable overall. The location was really good, allowing easy access to major attractions and public transport. I was particularly impressed by the aquarium in the atrium, which added a unique touch to the hotel experience. However, I faced issues with the responsiveness of the staff during check-in, which was frustrating.
Rooms
7.0
The Collection Room I stayed in was spacious and well-furnished, although I noticed it lacked open air ventilation. The bathroom felt a bit small for my liking, but the quality of the bedding was excellent, allowing for a comfortable night’s sleep.
Service
6.0
While my overall experience with the staff was mostly positive, I encountered some dismissive behavior from one of the employees during check-in. This left me feeling a bit ignored during a critical moment.
Location
9.0
The hotel's location is fantastic, right next to major attractions like the Museum Island and the Berliner Dom. It was incredibly convenient for exploring the city, and public transport was easily accessible.
Dining
8.0
The breakfast buffet was excellent, with a vast selection that set a pleasant tone for the day. I also appreciated the options available at the on-site restaurant, although some dishes were on the pricier side.
Facilities
7.0
The spa and pool facilities were a great way to unwind after a day of touring. On-site parking was a convenient option, though the entrance was a bit problematic during my stay due to maintenance.
Richard
United Kingdom,
November
2024
6.6/10
While my stay at Radisson Collection Hotel, Berlin had some high points, such as the stunning views and clean facilities, I faced significant issues that detracted from the experience. The pillows were far too soft, leading to restless nights, and the management's response was underwhelming when I sought a solution. Additionally, the breakfast options lacked inspiration, leaving much to be desired.
Rooms
5.0
My room boasted a fantastic view, but the pillows were excessively flat, making it hard to get a good night's sleep. The bathroom could have benefited from better ventilation as it turned into a sauna after each shower.
Service
5.0
I found the staff's response when I requested firmer pillows to be quite disappointing, as they seemed uninterested in accommodating my needs. Moreover, my room wasn’t cleaned properly during my stay.
Location
8.0
The hotel’s location is fantastic, right next to Museum Island and offering easy access to many attractions. This made exploring the city a breeze.
Dining
5.0
Breakfast was somewhat lackluster with limited options and bland flavors, despite being advertised as a highlight of the hotel. No halal options were available for meat products, which was inconvenient.
Facilities
5.0
Although the hotel features a beautiful aquarium and modern design, the air conditioning was noisy, and I didn’t appreciate that the pool was closed during my stay without prior notice.